Shipping & Returns

How to Place an Order

Order Online

Simply click the “Add To Cart” button on the item page and follow the directions through our secure online checkout system. Ordering from outside the United States? Click here.

Order by Phone

Orders can be placed by phone 24 hours a day, 7 days a week at 1-800-456-9887. Live assistance is available Monday–Friday, 9:00am–4:30pm (Central Time). Messages left outside business hours are returned promptly.

Shipping Policy

Turnaround Time

All orders are shipped within 24–48 hours for in-stock items.

Carriers

  • USPS
  • UPS
  • FedEx

Order Tracking

If a tracking number is provided by the carrier, it will be added to your order. Some USPS First-Class shipments may not include tracking.

Shipping Rates

Shipping charges are calculated and displayed during checkout after you enter your shipping details. Free Shipping promotions apply to Standard Delivery within the contiguous United States only.

Rural or hard-to-reach delivery areas may incur additional shipping charges. Customers will be notified if this applies.

Shipping FAQ

When will my order ship?

Most in-stock orders ship within 24–48 hours. Orders placed on weekends are processed the next business day. Carrier selection is determined to ensure the most efficient delivery.

When will my order arrive?

  • Standard Shipping: 4–6 business days
  • Rush Shipping: 3–4 business days
  • Express Shipping: 1–2 business days

Processing time is typically 24–48 hours. Weekends and holidays are not considered business days.

International Customers

We ship to most countries worldwide. International orders are processed through International Checkout, which handles billing, shipping, and customer service.

For assistance with international orders, contact info@toolsforwellness.com.

Returns, Refunds & Exchanges

Returns require prior authorization. Please contact us with your name, address, and order number to receive a Return Authorization Number (R.A.#).

Returns must be unused, in original packaging, and received within 30 days of delivery. Shipping charges are non-refundable.

Processing Time

Returns are processed within 4–5 business days. Refunds may take 10–14 business days to appear on your statement.

Non-Returnable Items

  • Used personal or hygiene products
  • Opened supplements, oils, or liquids
  • Water filtration products once used
  • Opened infrared or hygiene equipment

Some items may be subject to restocking fees of up to 15–20%. Items returned in poor or incomplete condition may be refused or incur higher fees.

Additional Information

Sales Tax

Sales tax is collected for states where we have distribution centers and ship within the same state.

Wholesale & Institutions

Wholesale ordering is not currently available. Public and educational institutions may place purchase orders with a minimum order of $200.

Retail Store

Tools For Wellness operates exclusively online and does not maintain a physical retail store.

Thank you for your interest in Tools For Wellness — we look forward to serving you online.