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Tools For Wellness Customer Feedback & Reviews Customer Feedback & ReviewsWe strive for great communication with customers during the ordering process, and serving them well after the sale, too. Take a look at some of the comments we've received from customers: --------------------------------------------------------------------- Rating: Excellent Comments: This company is without a doubt a leader in its field. The value of the product, compared to whats out there,and the cost of the product are unsurpassed in the marketplace. Thank you Tools For Wellness for all that you do. J.S. West Virginia You folks are real pros, and I deeply appreciate the quality of your products and your commitment to keep your word. Thanks for being a quality organization. M.O. California Gosh, is that it? Let me sit down. Ok. I'm sitting now, but I still don't quite know what to say. Customer service without question or blame or shipping charges? Unheard of in 2009! I am ecstatic, and cannot say thank you enough! THANK YOU! Thank You. Thank YOU! I hope Verilux realizes what a good distributor they have in you folks ... I'd be more than happy to tell them, just tell me who to contact! I'll let you know when I receive the new bulb ... Can't tell you much I appreciate how easy you made this for me! R.A. Texas Rating: Excellent Comments: The quick response and no-hassle replacement says a lot about the company, and in a time in which poor customer service is rampant in many industries, it is really refreshing to find the Nordstrom / Lands End philosophy alive and well with you folks. J.W. Virginia Rating: Excellent Comments: Greetings, I would like to thank you for your quick response and your judgment in correcting my problem. This was my first purchase, but I am impressed with the prompt action from the Customer Service. Just because something goes wrong, the final results can determine the experience. Thank you again for making this a great experience. L.S. California Rating: Excellent Comments: Thank you for such aspeedy delivery!! That is one reason I love to shop with you. Sometimes we need to hear 'job well done' and you are the best! D.J. Florida Rating: Excellent Comments: Thank you so much for your quick reply upon receipt of my order. I wish other companies were as courteous and efficient. L.G. Mississippi Rating: Excellent Comments: The White Noise Machine I ordered waiting for me on my doorstep when I got home last night. I have to say, I had the BEST sleep ever last night!! What a great product! T.S. Pennsylvania Rating: Excellent Comments: I was up late (insomnia!) on a Friday night and placed an order at 2:45am and was brain dead I guess and made a big mistake on it. I emailed customer service figuring I wouldn't hear back from them till Monday but sure enough, Emily emailed me Saturday morning. She took care of it right away which set my mind at ease and I was amazed how trouble-free it was. Great products, too! and it arrived really quickly. I'll be back! G.C. New York Rating: Excellent Comments: Dear Tools for Wellness, I would like to commend you on the quality of the products you offer and the reliability of your service. I have been ordering from you for some time now and am impressed with your product selection and the general philosophy which that product selection demonstrates. Maintain the contribution you are making to enlightening and healing the populace. M.K. Australia Rating: Excellent Comments: I am absolutely overwhelmed by your excellent service! My book arrived today ... only 2 days after you shipped it. I can hardly believe it! I was projecting 4-14 days for delivery which would have made it in March. I was really holding my breath as I am going into the hospital on March 11 for major surgery and had hoped to be able to take it with me so that I could read it straight through from page 1 to the end. You have made this happen! I will most definitely keep your website in my favorites for future purchases. It's nice to see companies out there like yours that really strive to take care of customers! Thanks again! O.M. South Carolina Rating: Excellent Comments: I purchased several items, one a floor lamp, the rest various types of bulbs. They arrived in very good time and in good condition. I wouldnt hesitate to order from this company again. Have had no need to use their customer service but feel that it is probably up to the rest of their excellent standards. M.D. Colorado Rating: Excellent Comments: Very good service. Actually I had a problem but it was not with tools for Wellness it was with my credit card authorization from AMEX. I left on vacation just after pushing the last button, and for some reason even when still having enough credit AMEX reject the authorization. But when I came back from vacations I found a notification of this situation from Tools from Wellness. Inmediately I called AMEX who said no problem just please notify the store again and it will be no problem and it was truth. i have no more delays and my order inmediately processed. sometimes a good service is better observed when something goes out of the normal path of action. D.M. Mexico Rating: Excellent Comments: I was after an unusual chanting CD. This site had it. They tracked the order, sent it immediatiatly and I recieved the item in Australia from this American site within 3 days. I can only say this was an impressive effort. I will definately use this site again. D.H. Australia Rating: Excellent Comments: Website is very professional & cleanly laid out. description of products is detailed & very helpful in making a selection. large amount of related merchandise was amazing! no problems encountered at all, would purchase from this site again. J.R., Pennsylvania Rating: Excellent Comments: This is an excellent merchant all around. Great merchandise, easy to order and your purchase comes so fast! Customer service is friendly and very helpful. I highly recommend them. L.T. Colorado Rating: Excellent Comments: Excellent service,goods exactly as described in the catalogue and arrived in the UK within days,sooner than I expected.Would thoroughly recommend to anyone. J.L. UK Rating: Excellent Comments: I sent a question to Tools For Wellness at 8pm on a Saturday night and got a response back in 45 minutes. I was amazed! Most companies don't reply back at all, and especially not on weekends! I'll be back... for sure! Kudos to you guys! E.C. California Rating: Excellent Comments: The product I ordered arrived in an extremely timely manner and in good condition. When I emailed a question to customer service, I received a reply within 24 hours. I am very pleased with Tools for Wellness. T.G. Washington Rating: Excellent Comments: Hi, I just wanted to thank you all for being so kind in getting my recent order to me in time for Christmas. The gentlemen I spoke with was considerate and helpful to me. His patience showed your company is thoughtful and cares for each customer. C.J. Mississippi Rating: Excellent Comments: I found everything to be of excellent quality and I really liked the various methods of both payment options and shipping options. I am very satisfied with everything. L.K. Canada Rating: Excellent Comments: Just wanted to send a Thank You for the great products you offer. I have been using the "Centerpointe Meditation CD Program" for a couple years now at your recommedation and it has been an incredible ride. I have gotten Spring Forest Qigong and Sedona Method, both excellent products.I have used both the Nuetralizing Ring and Beamer products and they all work very well. A side benefit is the people around me learn about these things and use them as well when they see the results I am able to get. J.D. Hawaii Rating: Excellent Comments:I love my new water ozonator. Works great, made well, delivered quickly and priced right. R.T. California Rating: Excellent Comments: Such swiftness in shipping, and what a vast warehouse of goodies you have to look a good while to find, makes you want to buy all these amazing gadgets at once but I am afraid thatīs to much for my Wallet. Little by little makes big. N.W. Norway Rating: Excellent Comments: Hello all, A few days ago, we received our very own Thought Stream Biofeedback training system from Tools for Wellness. We don't want to sound redundant but please add our comments to your customer feedback list... we are so impressed with the product and the impeccable on-line service. Everything works well and is user friendly.Also it is very handy, practical for home,work and travel,it is light weight and pretty to look at. Can't wait to experience the Mind Game CD you sent us for free. You guys really ROCK. Thanks for taking the time to provide us with quality products that are holistic. In hopes of reaching health, wealth and happiness, Cheers from Canada Eh! P.I. Canada Rating: Excellent Comments: What can I say beyond, this was a totally outstanding experience from the time that I entered the site until the order was delivered to my residence a few days later. M.L. Maryland Rating: Excellent Comments: Just good straight foward, easy, informative shopping! V.N. Pennsylvania Rating: Excellent Comments: Tools for wellness has been one of the best companies ive ordered from. their service, prices, products, and speed of shipping have all been far above par. i will definately continue to shop from them. G.D. Kentucky Rating: Excellent Comments: Tools for Wellness is a great company to do business with! The ease of purchase, delivery when promised, and customer service were excellent. It is a pleasure to do business with a company that cares about the customers. Do not hesitate to order from them! J.E. Louisiana Rating: Excellent Comments: Wonderful and unusual products, great research! The fastest regular shipping Ive ever encountered. The staff has been very polite and helpful! One expensive product stopped working a couple of months after I received it. They took it back without question and shipped a new one fast. Ive been ordering for a while without any problems, and plan to continue! I cant praise this complany enough! L.H. Washington Rating: Excellent Comments: Consistently excellent products,service and extra fast delivery. I have ordered products in the past and often recommend this fine Company to other friends. W.D. California Rating: Excellent Comments: Wonderfull I am please with tool's variety. This is the sixth purchase with tools for wellness. I am pleased & will purchase again. Z.K. Canada Rating: Excellent Comments: Service is excellent and Prompt...Products have always been high quality and as described. R.G. Utah Rating: Excellent Comments: Many thanks - I have my order safe and sound - and will use your services again. A.B. Great Britain Rating: Excellent Comments: I have purchased many items for my business and pleasure from Tools. They are consistantly knowedgeable, helpful, and courteous. I reccommend them to as many people as possible. I always look forward to their cataloge and working with them. S.H. Florida Rating: Excellent Comments: I really appreciate the fast completion of my long pondered order because, once decided upon, I really wanted it quick!! Thank you!! K.A. Washington Rating: Excellent Comments: ORDER ARRIVED IN RECORD TIME AND CONTENTS ARE MARVELOUS AND LIFE-ENHANCING AND VERY INGENIOUS AND UNIQUE. M.S. Malta Rating: Good Comments: I have been very pleased with tools for wellness. I have found the merchant to be very helpful. I have recomended Tools for Wellness to many people and health care practioners. L.M. Alabama Rating: Excellent Comments: I appreciated the follow up e-mail when I was concerned about my shipment. Everything worked out well, and I'm very happy with the mechandise. Thanks again for your great customer service. L.N. Iowa Rating: Excellent Comments: I just picked up the package from FedEx. The driver retrieved it from where ever he delivered it last week. Thank you for your extremely prompt customer service. It is the best I have ever experienced. Usually when something like this happens it is nothing but aggravation, your customer service department was absolutely incredible. I look forward to doing business with you in the future, since I now know that even a "bad" experience with you will be wonderful. K.E. Washington Rating: Excellent Comments: I needed to make a return and they were so wonderful on the phone making the process smooth and advising me to help me find just what I wanted. Great service! L.T. Arizona Rating: Excellent Comments: I look forward to making future orders with Tools For Wellness. R.S. California Rating: Excellent Comments: I got my product within the -7 day period like they said I would. I am very satisfied with the product and how I was kept updated on my order. I could not get the ups number to pull up on the computer and they helped me track it even. Thanks again, yes I will buy again from them and highly recommend them. J.S. Florida Rating: Excellent Comments: Ordering was very easy. I got an e-mail from them right after they got my order and another e-mail when they shipped my order. The product was received in a very timely manner. L.D. Arizona Rating: Excellent Comments: I'll share this store with all my friends - wonderful place to shop! Quick shipping, too! Thank you! K.M. Virginia Rating: Excellent Comments: Though the item was back ordered from the manufacturer, i was delighted to receive it when forecasted by the staff. a confirmation was immediately sent both after the order was placed and after the item actually shipped. everything was handled with the utmost professionalism. B.B. New Jersey Rating: Excellent Comments: I placed an order from there website late one night and just 3 days later the merchandise arrived. It was exactly what I ordered and the invoice was in the box!!!! A.P. Georgia Rating: Excellent Comments: I love and respect this company. I would love to do business with this company. R.Z. Mississippi Rating: Excellent Comments: I am in rural NY, yet had my order processed and delivered overnight from CA by paying extra shipping. Christmas was "just right" because of it. Thanks! W.L. New York Rating: Excellent Comments: I was pleasantly surprised that the article I purchased from Tools for Wellness arrived ahead of the expected date and the product was exactly as described. Thank you. J.Z. Arizona Rating: Excellent Comments: Always pleased with the fast and friendly service. It is so nice to have all my needs taken care of so effortlessly. Thank you TFW. E.F. Illinois Rating: Excellent Comments: This is a wonderful company to do business with. They responded immediately and with courtesy. R.M. Massachusetts Rating: Excellent Comments: I wouldn't say better than I expected. Tools for Wellness has always done an excellent job and this order was no different. Thanks for a great site and a great job! R.S. Texas Rating: Excellent Comments: My order arrived more quickly than I expected which really pleased me. I love the dawn simulator product I ordered and am very happy with my purchase and the purchase process through the Internet. G.W. California Rating: Excellent Comments: This compnay is the best!!! Best customer service, best products, and a great selection. It is rare to find such a great company now a days!! Thanks. K.C. California Rating: Excellent Comments: I love these folks. I appreciate the prompt automated email communication and the fact that they went ahead and shipped what was in stock, and didn't charge me additional shipping on the rest when it was ready (which wasn't as long a wait as they said it would be), nor charge my credit card for the part that was backordered until it was actually shipped. Everything arrived well-packaged with good instructions and I have been enjoying my "new toy". C.T. Florida Rating: Excellent Comments: I've been a fan since receiving your very first catalog. Tools is usually first to have the newest, most interesting products. Also, whenever I call or email for more info, your customer svce. dept. is nice and well informed. L.T. Florida Rating: Excellent Comments: I have been a customer of "Tools" for many years. I have always received excellent service, and cooperation. M.F. Missouri Rating: Excellent Comments: The merchandise arrived in good order and more quickly than I anticipated. Even the portion that was backordered arrived ahead of the indicated delivery date. Good job! Y.W. Texas Rating: Excellent Comments: At the same time, I ordered products from other stores. The Tools for Wellnesss order arrived days sooner! D.G. New Mexico Rating: Excellent Comments: I just want to thank you for carrying all the wonderful products and the new ones you keep adding. Your employees and company are fantastic. S.G. Florida Rating: Excellent Comments: I wanted to tell you, I purchased this from your company, because, I truly beleive in customer service and helping your customers. I searched and searched the internet for this, what is the best deal, and who is the best company to get it from, and you guys by far, were the best!!!! in customer service. Thanks!!! K.C. California Rating: Excellent Comments: I have been ordering from Tools for Wellness for several years now and have never been disappointed in the service or the products. I truely believe that a company is only as good as its employees. Tools for Wellness has an excellent staff of employees and administrators for this company to be such a success. Thank you all. S.G. Florida Rating: Excellent Comments: Tools has the quickest shipping of orders of any on-line merchant whith whom I've delt. A.K. California Rating: Excellent Comments: The speed in which i recieved the goods was unbelievable within 4-5 days J.R. Australia Rating: Excellent Comments: Tools for wellness is a definitely a top five star store.I'm an overseas customer and the items are always ontime,never have had a problem in these two years i've been his customer, besides the support you get from them to get the right product. Tools really went way of my expectatives. C.B. Mexico Rating: Excellent Comments: If you are ready to improve yourself this is the company to check out first. I have never been disappointed in any item I have purchased from Tools for Wellness. They know how to operate a successful business. S.G. Florida Dear TOOLS: My sister first told me about you. I've ordered two sundown (?) clocks from you , one as a gift, and was very pleased at the speed and condition of the delivery. Now I'm facing a brain tumor which has destroyed my pineal gland, so I know where to turn: Tools for Wellness. Thank you for offering products I can find no where else. K.G. New York Rating: Excellent Comments: I enjoyed the shopping expereice of spending hours looking at all the products on line ( they have a lot ). I will be ordering from Tools for Wellness again. My current order was shipped on time and everything was there and correct. Love this site! R.F. Michigan Rating: Excellent Comments: Repeat Customer over several years. Excellent products and service! Extremely helpful and friendly staff. Fast shipping. A.L. Illinois Rating: Excellent Comments: Everything i have ordered from them came in record time and packaged well. I would definitely recommend them as a good source of wellness tools. G.G. New York Rating: Excellent Comments: I have recommended Tools for Wellness to my friends. I had excellent service. P.J. Florida Rating: Excellent Comments: This was my second order from TFW . I am very pleased with the professionalism of this company. I will be a repeat customer. Highly reccomended. K.R. Indiana Rating: Good Comments: They were great...timely delivery and arrived as promised M.C. Florida Rating: Excellent Comments:: I have ordered twice from T.W. and both times I have received my order within 7days,that's the quickest time yet out of U.S.A. (they must have some Aussies working there) Smile guy's, love your work.Regards Tom. O.T. Australia Rating: Excellent Comments: *Very* fast service -- came in 2 days cross-country. J.E. Virginia Rating: Excellent Comments: Products, service, explanations and directions were right on....expect may more orders from me...especially for gift items.................. P.M. Nevada Rating: Excellent Comments: Product came in a timely manner. It was very easy to order. They also had a very large, varied selection of products. G.G. New York Rating: Excellent Comments: I think tools for wellness has a great ordering department. They are very quick to deliver and they make sure that the customer is satisfied. Thank you Tools for Wellness. L.M. New York Rating: Excellent Comments: Tools For Wellnes sells the coolest stuff. I found CDs for cheaper than anywhere else and they have things that I couldn't even find anyhere else. Shipping was faster than expected! Also I talked to a very nice representative over the phone! Thank you TFW! D.H. Missouri Hey Yall, I just wanted to let you know that I received my order from you in perfect condition. And now for the real feedback. Your ordering system could not have been easier, I did order online. All of the Email I sent regarding the item prior to actually purchasing it was answered in a timely and effective manor. Shipping time was incredible, even though I opted for shipping from 1-7 days I was sure supprised to answer the door a little less than two days later to find the UPS guy. The packaging was perfect and the item (the Muse #, L&S machine). was in perfect condition. Also you have THE BEST prices I could find anywhere on the Internet. I will indeed be back to do business with you, and would gladly recommend Tools for Wellness to anybody looking for the best prices on the best products. Sincerely, S.T. Arizona Rating: Excellent Comments: Very fast shipping-pleasure finding your company on the web. Will purchase from you again!!! T.D. Indiana Rating: Excellent Comments: The fastest service I have encountered! Great products, wrapping and packaging... I WILL buy from them again! W.H. Nevada Rating: Excellent Comments: The promptness of the delivery of the product that I ordered was outstanding. I thought that it would take at least two weeks but it took less than one week. Thank you for your prompt delivery. J.B. Tennessee Rating: Excellent Comments: I have ordered from Tools for Wellness twice now and am very pleased with both the products and the service. Thank you for being here. A.B. Florida Rating: Excellent Comments: Everything went very well, and the item was shipped EXTREMELY fast! M.G. California Rating: Excellent Comments: Their service was expedient and their products are superior! R.S. New Mexico Rating: Excellent Comments: They shipped on the date that they said they would. They also let you know if your item(s) are back-ordered when they confirm your order, which a lot of places do not. R.J. California Rating: Excellent Comments: Another stellar buying experience! You've become a model of consistentcy and excellence. D.H. New York Rating: Good Comments: Nice people. Fast shipping. T.A. Ohio Rating: Excellent Comments: The problem I had was I ordered the wrong merchandise. I notifed Tool for Wellness. They gave me a return authorization number right away. (On the e-mail) I sent the wrong merchandise back to them and I already have the correct merchandise. Great Service. D.M. Colorado Rating: Excellent Comments: I was very pleased with my purchase and it did not take that long for it to arrive in the mail. D.A. Virginia Rating: Good Comments: Let the buyer beware was the caveat of the past but I think "let the buyer be informed" applies more to the products in this store. There are some items that I would never try but there are many that I would. Although I personally have had no success with the pheromone based products, many people have. I do think that everyone needs a "tingler", however! I had a question about one of my purchases and a friendly staffer got right back to me. They actually seem to care. Plus, their standard shipping is QUITE fast. When so many companies seem to shy away from customer service, it's nice to know that "Tools.." has time for us. T.A. Ohio Rating: Excellent Comments: I was really surprised when I recieved my order in Japan. It seemed alomost impossible that my order could arrive so quickly. I have over the years ordered many things from different countries and companies, and this must be a world record between ordering and recieving my shipment. Thank you for such a great service. T.O. Japan Rating: Excellent Comments: Fast shipment of product. There were no problems, so I had no further experience with their customer service. They have always been a pleasure to do business with. E.S. Texas Rating: Excellent Comments: I'm a long time customer and every step of the way the "Tools team" had delivered outstanding service and offered great value to me! Thank you and wishing you continued success! Warm regards, D.H. New York Rating: Excellent Comments: My order was easy to place and the shipment was received very promptly. I'm completely satisfied with the service I have received from Tools for Wellness. J.B. Taiwan Rating: Excellent Comments: Great, shipped things when they said they would. Everything got here on time. Missing a cd on something I ordered, promptly responded that they would ship out the missing cd. Mentioned that 2 items sold together in a package were $14 cheaper than when I bought them separately, credited me for $14. Great. M.N. North Carolina Rating: Excellent Comments: The online live customer service person was a terrific help in getting me a good deal on a bulk purchase. J.M. Colorado Rating: Excellent Comments: Tools has tons of cool stuff and they are quick and easy to order from. Thanks! R.B. California Rating: Excellent Comments: They got the product to me faster than they said, and all was well with it. I was pleased. M.G. Kansas Rating: Excellent Comments: I have ordered from Tools for Wellness several times. The website is easy to navigate with great product information, placing an order is simple, and my orders arrive very promptly...even here in Taiwan. J.B. Taiwan Rating: Excellent Comments: Would recommend to friends. C.S. Hawaii Rating: Excellent Comments: I called because I was having trouble working the machine - the customer service agent was very knowledgable and could guide me through the steps with ease. A.B. Illinois Rating: Excellent Comments: I expected it to come a week later than it did. Thanks so much for being on the ball! B.P. Texas Rating: Excellent Comments: A previous product I bought was faulty. I was very impressed with the speed and efficency with which it was replaced. K.G. Great Britain Rating: Excellent Comments: I received an excellent product and it arrived faster than I expected. L.F. Alaska Rating: Excellent Comments: order arrived in just two days, instead of expected 7-10 days. L.R. California Rating: Excellent Comments: Very fast efficient delivery service(to England). Excellent phone contact numbers system offered to customers(eg order status, etc). N.F. Great Britain Rating: Excellent Comments: Excellent service; great catalog and nice website! J.S. Texas Rating: Excellent Comments: Hi folks. I'm flabbergasted. I live in the UK and decided it was time to get myself a ThoughtStream. The company I was going to buy from, over here, were out of stock and told me that they wouldn't be back in for a couple of weeks. I decided to order from yourselves because I figured it wouldn't take more than 2 weeks to send it over. When I got to your site I was pleasantly surprised by your 10% discount offer for the new year. This meant it actually worked out cheaper to buy from yourselves, even adding on the shipping - so I decided to get myself a Motivaider as well! That's not the best bit though. The reason I am flabbergasted is that I placed the order on Friday... and it arrived on Monday!!! That's next working day delivery to the other side of the world!!! To top it all off the ThoughtStream and Motivaider are both kickass products! I am so completely impressed. Hurray for the internet Hurray for FedEx Double hurray for Tools For Wellness! M.K. England Rating: Good Comments: This company is very dependable with no delays in shipping. I have done business with them in the past also and have always been very happy with the quality of their products and the way they do business. S.M. Alabama Rating: Excellent Comments: It got here in a timely manner and in good shape. The product was everything I expected! T.P. Kansas Rating: Excellent Comments: I love Tools for Wellness.Looking at their catalog or website makes me feel like a kid in a candy store,or a toy store.What an amazing selection of techno-shamanistic gadgets and overall self-improvement devices! Everything I have ordered from them has met or exceeded my expectations, and the sevice is excellent as well.Keep up the great work! R.S. Texas Rating: Excellent Comments: What they sell I am sure they use. The product you can get from them, in general has positive effect on your mind or body or the surrounding you are in. I see their performance much better than most places I have been shopping with. What contributes to it? I strongly believe is the product they advertise. A.J. Colorado Rating: Excellent Comments: I have shopped there for years and love the selections they have. This is a site who's time has come, it's great. - J.T. Illinois Rating: Excellent Comments: Shipped promptly, well packaged and professional. S.K. Louisiana Rating: Excellent Comments: I was prepared for a long wait 2 or 3 weeks in fact , after all I live in Ireland . To say I was surprised when my order turned up 4 days later would be an understatement (Last Christmas I ordered a video from a store in England which took almost 3 months to arrive !!!) I will nt be looking anywhere else to buy these type of products in future Tools for Wellness gets my vote for a company you can order from with total confidence . Thankyou T.G. Ireland Rating: Excellent Comments: I was highly impressed with the speed I received my order. I ordered on Saturday last week and got my order Monday morning a few days later and I live in NEW ZEALAND!! I was expecting to wait at least a week. I'll definitely order again sometime and tell my friends about the great service. J.H. New Zealand Rating: Good Comments: As usual, Tools For Wellness did a wonderful job with no surprises. They are dependable and carry great products. S.M. Alabama Rating: Excellent Comments: My Tools for wellness experience was great, I recieved my order promptly, effectively packaged, and including a catalog, which was helpful in letting me know what else they sell. The only thing that might be nice would be a short email to say that the items were shipped, what day, etc. Thanks K.B. Arizona Rating: Excellent Comments: I find Tools for Wellness has become almost the only online store I use for health and self-improvement type products. they carry almost everything and I found items there that have helped me more then I can say. Custom service is excellent and they answer their emails with a personal touch--in other words, a real person communicates with you!! Y.G. Florida Rating: Excellent Comments: I was very pleased with the merchandise as well as the delivery time. I would recommend Tools For Wellness to anyone. M.B. Illinois Rating: Excellent Comments: Every order I have placed in the past has arrived right on schedule. On one of my orders need to changed and with a phone call everything was taken care of with ease. R.M. New Mexico Rating: Excellent Comments: Their web sight was very easy to navigate and order. What a relief! L.S. Oregon Rating: Excellent Comments: My products arrived in only 3 days, from America to Europe. I was very very impressed and will definately be ordering from Tools for Wellness in the future. Their products are innovative and unique, some of the most unusual on the market today and all available at a single website! I am relieved and thrilled to find this site. Especially since my area of speciality lies in the "unusual" fields of radionics, sound & light. It is normally difficult to lead-source products and to make it even better, they stock Teslar Watches! Watches that protect the wearer from ELF (Electrical Low Frequencies, such as those which can cause cancers from pylons etc.). I only wish they stocked more Teslar products and books rather than just videos on tuning forks. (American videos do not work in Europe, as we use a different format) :( S.S. Great Britain Rating: Good Comments: got my order right away - no problems whatsoever! S.V. New York Rating: Excellent Comments: This was my first experience with Tools for Wellness and I was so pleased overall that I know I will be ordering again in the future. G.G. Texas Rating: Excellent Comments: Great response from Customer Service to adjust my order. Before I new it the stuff arrived, packaged well (no pun intended) for the journey. I highly recommend. D.N. New Hampshire Rating: Excellent Comments: It would be nice if they send merchandize ship notes and tracking numbers automatically. I had to ask for the tracking number. A.K. Washington Reply from TOOLS: We're working on this system and hope to implement it soon. We want to ensure security. Rating: Excellent Comments: I had a problem with my order not arriving. It was apparently due to a lost shipment. The people at Tools for Wellness contacted me immediately and resolved the issue by sending my order second day air via FedEx. They resolved it not just to, but beyond my expectations. They are a reputable, friendly business and while I was originally frustrated, I will certainly be a repeat customer. Thanks to the people at Tools for Wellness for their excellent customer service. Grateful and satisfied, A.R. Ohio Rating: Excellent Comments: I love all the unique products Tools for Wellness has to offer. I love the products so much, I want to open my own store in the near future. Thank You, J.D. North Carolina Rating: OK Comments: They did not have the product in stock so it took a while for me to receive the product that I ordered. L.T. Rhode Island Reply From TOOLS: Because we have such specialized and unique problems, immediate availability is not always possible. We strive to have as much in stock as possible. Rating: Excellent Comments: Just the way I would expect plus a Palm pen and magazines..... Keep up the good work. R.L. Canada Rating: Excellent Comments: I recieved the item in a short timeframe, and it was just as it was pictured. J.S. Texas Rating: Good Comments: I was anxious to receive the order and when there was a delay due to the product being out of stock I felt disappointed. The estimated arrival was 8/31 but the order arrived on 8/27! Once the order arrived I was no longer disappointed about the delay. And I will probably make another order from Tools for Wellness again. C.J. California Rating: Good Comments: I just had some concerns about shipping which were not mentioned on the web stie. One was it does not mention saturday shipping. Also shipping pricing is not dipslayed until a product is selected. But overall the item I bought was received on time and the ordering was nice and simple too. Thanks G.S. Georgia Rating: Excellent Comments: I had a great experience with Toolforwellness.com. My order was shipped and received by me in a prompt manner and I am very happy with my purchase. :) B.M. Michigan Rating: Excellent Comments: Super fast service that amazed me! Thank you. C.U. California Rating: Excellent Comments: Jeff helped me make a wise purchasing decision about a particular product I was looking at. It helped my wife out a lot....(made me look good too,Thanks again Jeff) B.T. Massachusetts Rating: Excellent Comments: I got my order when I expected and had no problems--I plan on ordering another item from them today! A.P. Illinois Rating: Excellent Comments: I am from Europe and I ordered the product on Monday.They shipped it with FedEx and I got the item on Wednesday,thus only 2 days after.That was of course ultra quick.Thanks for the service! L.L. Luxembourg Rating: Excellent Comments: You really surprise how quickly you've delivered my order!! Congratulations! B.L. Brazil Rating: Good Comments: Arrived on schedule. Good service. J.P. Connecticut Rating: OK Comments: The problems that occurred were with UPS one part of the order arrived in deplorable condition.This was not TOOLS fault they took care in packing and had they not, the item would have been unusable.I spoke to someone concerning this--just to let them know. The book that comes with the order has not arrive as yet [aug. 1st 2001] but that is supposed to be shipped from the manufacturer and I haven't heard from them as of today. Actually this is the only time I have ever had any type of problem with Tools. I have been a customer for several years and I am quite satisfied with their product performance and the service they provide[very promptly too] Sincerly C.W. New York Rating: Good Comments: Everything was as described on-line! P.M. California Rating: Excellent Comments: As my order was coming from Australia I would not have thouhgt the service to be as excellent as it was my enquiring re the book that I wanted was answered by email within 15 mins.Which meant I could place my complete order from the web site on the Thursday and the articles were in my hands on the following Monday.I would difinitely order from Tools of Wellness again. P.F. Australia Rating: Excellent Comments: What a great store - I ordered on a Thursday and the item arrived the following Tuesday - only six days - now thats what I call great service !!! I would recommend this store A C.S. Canada Rating: Good Comments: Prompt service, they didn't have to call me up to confirm things like some stores do, which is really annoying. Nice product catalog, which entices me to order from them again in the future. Overall, well done service and I may return to them yet again in the future. M.G. New York Rating: Excellent Comments: I have been with the company for quite a while now. I first ordered the copper screens, then went on to purchase the silk ones. From then on, I have oredered several items, like: The Beamer, 5D CDs, Crop-Circle Essences, and other items. I appreciate Tools For Wellness for existing, and their wonderful staff who put up with me when I become a little impatient to receive such wonderful items! Sorry, Tools staff! I simply want to close by saying HOW GREAT AND INDESPENSABLE YOU GUYS AND GALS ARE! YOU GET MY HIGHEST RATING! KEEP UP THE AWESOME WORK. M.C. California Rating: Excellent Comments: I never expected a $5.00 coupon toward my next order. Thank you, Tools! K.W. Pennsylvania Rating: Excellent Comments: Easy ordering, quick delivery (less than a week). Good work! A.W. Wisconsin Rating: Excellent Comments: It would be nice if you email a tracking number when you ship. Got my product very quckly. No problems. Thanks.. C.D. New York Rating: Excellent Comments: Ordered on Monday and got my order on Wednesday. That's better service than local companies here can provide! Great Work! A.C. Israel Rating: Good Comments: Good, reliable people to deal with. Am totally satisfied! M.S. Florida Rating: Good Comments: My shopping experience with Tools for Wellness went perfectly fine. There were no problems in the ordering or shipping process. Tools for Wellness is a satisfactory online store that I will visit again if I am ever in need of something along the lines of a health product. E.H. California Rating: Excellent Comments: My experience with Jamie in Tools for Wellness Customer Service was excellent. She was friendly, helpful, solution oriented. Wouldn't hesitate to order anything from them again. M.C. Nebraska Rating: Excellent Comments: Tools for Wellness has a tremendous amount of unique items that are designed to make the user feel great...and isn't that what its all about(feeling great)? Their prices are the best around also. D.G. Florida Rating: Excellent Comments: ToolsForWellness.com filled my order quickly and accurately. I recommend ToolsForWellness.com to people seeking skillful, gracious service. Thank you, ToolsForWellness.com! D.R. New York Rating: Good Comments: It's a convenient way to order; I appreciate the "updates" on new products. W.K. Utah Rating: Excellent Comments: I placed the Safe Space 1 on my kitchen table behind some aloe plants where it will pick up the sunlight and plant energies. It's merrily generating a protective field around my house. I'm quite happy with it. I want more of them! H.R. Maryland Rating: Excellent Comments: I couldn't believe how quickly it arrived! I expected it to take weeks and it took days. Thanks. J.B. Washington Rating: Excellent Comments: i appreciate that i wasnt given the run around when i needed to exchange the item i purchased. with mail order and the internet, one never knows what to expect. thanks. B.D. Florida Rating: Excellent Comments: This was my initial on-line purchase. I am extremely pleased with the transaction. M.M. Michigan Rating: OK Comments: I was told that that item would arrive in 3-5 days. It took longer to ship than expected and it took longer to be delivered than expected. The item was a gift and from what I was told, it did not work when it arrived. My understanding is that tools for wellness was extremely helpful in replacing the clock so I may unltimately be more satisfied than I am now. E.H. Maryland Rating: Good Comments: I am an overseas customer of Tools for nearly twenty years, and have always been satisfied, although the very well made catalogue sometimes promises more than the product can deliver. Anyway, Tools is the best resource in this businness. K.S. Netherlands Rating: Excellent Comments: THEY HAVE THE BEST PRODUCTS FOR MIND AND TAPING INTO YOUR SUBCONSCINCE , AND THE VERY BEST SERVICE OF DELIVERY , I RECIEVED MY ORDERS IN TWO DAYS FROM USA AND I AM HERE IN MONTREAL..... AND THAT IS RARE !! THANK YOU A.K. Canada Rating: Excellent Comments: Like your fast service, prompt acknowledgment of orders. Also on your 12/16-17 "E-mail special", I deleted the message, then found there was an item I wanted to order! I E-mailed your customer service, explained the problem; my order was promptly shipped. I appreciate this type of service! W.P. Utah Rating: Excellent Comments: The order came in on time before Christmas, I received an e-mail confirmation of shipping, and I didn't have to follow up with them on anything. It was as good as it could possibly be. N.P. Virginia Rating: Excellent Comments: I ordered from 10 different online stores this season. Only Tools for Wellness processed and shipped with no problems. They provided me with timely information about my order status, and my order arrived on time. C.C. California Rating: Excellent Comments: I received my order in just 72 hours. The product was exactly what was described on the web site. I am ordering the same product from this same site again for others on my Christmas list. C.M. Connecticut Rating: Excellent Comments: I reside in the United Kingdom and I was pleasantly suprised to receive my order so quickly. Thank you. Best Wishes A.H. United Kingdom Rating: Good Comments: I called to inquire about the status of my order and was answered promptly and courteously. I am very pleased with the product and would order from the company again. K.W. Mississippi Rating: Excellent Comments: Everything I've gotten from Tools for Wellness has been exceptional. I feel that I can trust their recommendations--that they are ethical about what they recommend, not just "in it for the money". K.K. Arizona Rating: Excellent Comments: For the order that I placed on 10/23/00, I rate Tools for Wellness as Superior. The staff went out of their way to keep the customer highly effecient with his time and this benefits everyone. B.C. Pennsylvania Rating: Excellent Comments: One of the products arrived from backorder days earlier than I expected. They have their ship in order. W.A. Washington Rating: Excellent Comments: website is fast easy to navigate. On the phone everyone is friendly and very knowledgeable.A pleasure! L.C. Florida Rating: Excellent Comments: Recieved most of my order in 2 days, & I had it shipped 2 day mail (Fed Ex was a day early). Had question about order & recieved reply within 12 hours. J.B. Maryland Rating: Excellent Comments: Absolutely no problems at all. My order actually arrived a day earlier than I had anticipated. I would have no problems doing business with Tools for Wellness again. I can say Tools for Wellness should be the example by which other online companies should follow. J.L. Texas Rating: Excellent Comments: I received the Aranizer in good condition, thanks to toolsforwellness.com for the International 220v models, although it take a bit longer to assemble. The Aranizer works very efficient in eliminating odors and generating the fresh ozone for air purification. I am now using it with my Negative Ionizer, and my two Shelti and Hamsters seem like it also! L.K. Hong Kong Rating: Excellent Comments: Since 1989 I have been ordering from Tools for Expoloration, and I am extremely satisfied. I started, and continue, with the bio circuits which have allowed me to experience the subtle energy. You guys are incredible! Keep up the great work!!!!! M.C. California Rating: Excellent Comments: Great store. Excellent selection and prompt delivery. Best store of its kind on the internet. C.D. Pennsylvania Rating: Excellent Comments: This store is amazing. I never had such an incredible personality change (using your tapes and light/sound machines). I now have realistic goals in life. I've never had a true "mystical experience" until using your ligth/sound machine (The David Paradise). When you have that inner knowing of our Creator's presence now, I developed a deep appreciation of life; a constant feeling of being "at one with the universe". I want to keep this stuff a secret to myself now because a lot of people think it's rubbish, it's not. If I had the money, I'd buy your company. J.G. Canada Rating: Excellent Comments: The ordering process was simple and efficient. I had no problems with the order and it was received the next day as I had requested and paid for. Thanks. J.C. Colorado Rating: Excellent Comments: My order arrived before something I ordered from an English company in the same E-mail session - and I live in England! But I already knew Tools are wonderful, and if it hadn't been a weekend I would have phoned them in California for the pleasure of it! P.R. United Kingdom |
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