• We think you'll find our website easy to order from. Simply click the "Add To Cart" button on the item page, and follow the directions to check out through our secure online ordering system. Ordering from outside the United States? Click here
  
  

Feel free to order by phone 24 hours a day, 7 days a week, 365 days a year at 1-800-456-9887. Our staff is available to take your order and answer your questions Monday-Friday 8:30am - 4:00pm Pacific Time. At all other times, you can leave your order on our automated ordering system. If you leave your email address with your order, we'll send an email order and shipment confirmation, which details what has been shipped, amount billed, and shipment tracking details.

If you have our printed catalog, you can fax your completed order form to us. Our fax number is 818-532-1775. Be sure to complete the order form in it's entirety, including your complete name, address, and phone number. If you include your email address, we'll send an email shipment confirmation.
If you don't have our printed catalog, you can download a printable order form by clicking on the "Printable Order Form" button above.

Mail your completed order form to us with your payment (check or money order, in U.S. funds). Please note that orders paid by personal or business check may be held until funds clear your bank. Be sure to complete the order form in it's entirety, including your complete name, address, and phone number. If you include your email address, we'll send an email shipment confirmation, which details what has been shipped, amount billed, and shipment tracking details.
If you don't have our printed catalog, you can download a printable order form by clicking on the "Printable Order Form" button at the top of this page.

Mail your order and payment to:

Order Dept.
Tools For Wellness
638 Lindero Canyon Rd Ste 128
Oak Park, CA 91377-5457

Click here for information about privacy, security, and our safe shopping guarantee.

The shipping charges will be calculated and displayed for you after you type in your shipping information. You will know the exact amount of shipping cost of your order before you enter your credit card info. Any items or promotions that refer to "Free Shipping" are applicable for Standard Delivery only, and within the Contiguous U.S. only. For items with additional shipping charges, those extra charges may still be added. Shipping carriers are used at our sole discretion, and orders may be held to ship complete.
Shipping charges are based on the total amount of your order. Shipping charges are located on the chart below:

When will I receive my order?
It depends on the status of the items you order and the shipping method you select. With over 1000 items in our warehouse and, we can ship practically any item you need very quickly. Just about all in-stock orders placed before 2:30 p.m. Pacific Time will ship within 24 hours. Orders received Saturday and Sunday will be processed on the next business day.

STANDARD SHIPPING: Usually arrives within 1 to 7 business days. We ship from a variety of locations around the country, so items in your order may not arrive together, and may arrive sooner than you think!

RUSH SHIPPING: Takes 2-4 business days to just about any address in the contiguous United States. Allow extra time to Alaska and Hawaii. We may ship your order using either ground or air shipping services as necessary to meet the estimated delivery date. These options do not correspond directly to any carrier-branded One-Day or Two-Day shipping services.

EXPRESS SHIPPING: You'll get your order the next business day to just about any address in the contiguous United States. Allow extra time for Alaska and Hawaii. These options do not correspond directly to any carrier-branded One-Day or Two-Day shipping services.

INTERNATIONAL: Located outside of the United States? Click here

How much do you charge for shipping?

US Shipping Options

Merchandise Subtotal	Standard Delivery (3 - 10 Days)	Tools Rush Delivery (2 - 4 Days)	Tools Express Delivery (1-2 Days)
Up to $24.99	$4.95	$19.95	$34.95
$25.00 - $98.99	$6.95	$24.95	$39.95
$99.00 - $199.99	FREE SHIPPING	$28.95	$43.95
$200.00 - $299.99	FREE SHIPPING	$30.95	$45.95
$300.00 - $499.99	FREE SHIPPING	$32.95	$47.95
$500.00 - $699.99	FREE SHIPPING	$36.95	$51.95
$700.00 - $999.99	FREE SHIPPING	$41.95	$56.95
$1000.00- $1499.99	FREE SHIPPING	$47.95	$62.95

Add an additional $15.00 for Rush/Express Delivery to AK, HI

US Virgin Islands, AP-APO/FPO, AE-APO/FPO, Guam, Micronesia, Marshall Islands, Marianna Islands, and all other U.S. possessions - add $5.00 to the Standard Delivery rate. Rush/Express deliveries not available to these locations. Any items or promotions that refer to "Free Shipping" are applicable for Standard Delivery only, and within the Contiguous U.S. only. For items with additional shipping charges, those extra charges may still be added. Shipping carriers are used at our sole discretion, and orders may be held to ship complete.

International Customers We are now able to ship to just about every country worldwide.

Shipments to USA

How will you ship my order?
All orders are processed immediately upon receipt, so please make sure your address, phone number, email address and requested shipping method are correct before you submit your order. Please also check your email confirmation carefully, as it is a result of the information you have entered, and we cannot be held responsible for incorrectly entered information. Please see below regarding additional shipping charges as a result of incorrect addresses.

We may be unable to change your order once we have received it, as orders are processed immediately upon receipt. We ship most orders for in-stock items within 24 hours. Orders received Saturday and Sunday will be processed the following Monday. Some orders may be delayed as we thoroughly investigate the validity of credit card transactions and verify billing information, and we can't be held responsible for order processing delays because of this. This is all done for your security.

Packages shipped and/or delivered with incorrect address information

If the information you provide us as you place your order has incorrect or incomplete address information, we may be charged by the delivering carrier (UPS, FedEx, etc) an address correction fee. Examples of incorrect information include missing Apartment or Suite numbers, incorrect zip codes, missing floor number or building number if applicable, incomplete name (Main St. vs. Main Ave. vs. Main St. NW). We do reserve the right to charge your credit card for these fees. They vary among carriers and type of service.

In addition, if you ask the delivering carrier to route your package to an alternate address or if the address you provide us is considered undeliverable, we reserve the right to pass those additional fees along to you. Examples of undeliverable packages include, but are not limited to: orders that have incorrect address information, packages that are refused for any reason when delivery is attempted, packages that aren't delivered in 3 delivery attempts, packages unclaimed at the UPS local office or any other reason out of UPS's control that result in the package being returned to us. Please make sure the addresses are correct, the recipient knows the package is coming and that the location is suitable for daytime delivery of packages. If a package is shipped to your home address and you ask the carrier to forward it to another address, additional fees may apply. If a package is undeliverable for any reason, it may be shipped back to us by the carrier, and we reserve the right to bill your credit card both for the return shipping and the outbound charges to reship your package.

Orders shipped to 48 Continental United States and general shipping information:
We ship orders via United Parcel Service (UPS), United States Postal Service (USPS), Federal Express (FedEx) and other carriers for delivery within 1-7 business days. We ship from a variety of locations all over the country, so your order may arrive sooner than you think! Items backordered will be noted on your invoice and will be shipped as soon as possible via Standard Delivery at no additional shipping charges to you. Backorder dates are based on the individual manufacturer's estimated delivery date to us and are subject to change without notice. We are in continual contact with the manufacturers and ship backordered items as soon as possible. However, there are unforeseen circumstances that delay items. We update our information as soon as we are notified by the manufacturer. Please be assured that we are working hard to fulfill your order upon receipt of the merchandise. We only charge for shipping once per order and only charge your credit card for items when we ship them.

Orders shipped to Alaska, Hawaii, US Virgin Islands, APO/FPO, and other US Possessions:
We ship most orders via USPS. See above for Rush and Express delivery orders.

Tracking My Package

After your order is shipped, we'll send you an email shipment confirmation. We'll detail which items have been shipped, how much was billed to you, and which item(s) may be on backorder, along with their expected ship dates. We'll also provide a shipment tracking number, and easy links to the shipping carriers websites, so you can track the status of your order. Contact Us if you need help tracking your order.

International Customers:

We ship worldwide, and are proud to say that we've shipped to over 136 countries around the world.

Important Information for International Customers:

• Unless specified otherwise, products that require a power source are designed for 110v AC power. When using these products with other power sources, it is suggested that you purchase a converter locally. We cannot be responsible for items that become damaged or defective as a result of misuse or inoperability. When using our products in an international setting, any warranty is voided, even when using a converter, as you are using these products at YOUR OWN RISK. Manufacturer warranties are valid for product use in U.S. only.
• We are required by law to list the price you paid as the customs amount of the package.
  
• We are required to accurately list the contents of your shipment. Descriptions such as "educational materials" are no longer acceptable.
  
• Upon arrival of your package in your country, the delivering carrier will contact you to arrange payment of any local duties / taxes / customs charges assessed by your government. Keep in mind that we have absolutely no control over these charges. In some outlying areas, and for addresses where FedEx is not the delivering carrier, we may be assessed a delivery-area-surcharge by the carrier that makes ultimate delivery to you. We reserve the right to bill your credit card for any shipping surcharges. In our experience, less than 1% of all international orders fall into this category.
  
• When ordering from Tools For Wellness, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Tools For Wellness reserves the right to charge the customer for customs duty in the event of non-payment. If you refuse to accept delivery of the package, we reserve the right to charge your credit card for both outbound and inbound shipping charges. In addition, you are responsible for both the outbound and return shipping charges for any item that does not clear customs in your country. Due to warranty issues and manufacturer or medical restrictions, we are not able to ship all products to all geographical locations. All prices listed are in United States Dollars (USD) and your credit card will be billed as such.
  
  

  Return Policy:

  We are committed to your Satisfaction! Everyone at Tools For Wellness shares a philosophy of wanting to help you find just the right products to fit your needs. Keep in mind that many products have a cumulative effect and it is unrealistic to expect immediate results. Allow sufficient time for the product to achieve the desired effect.
  
  If you want to return a product please Contact Us with your name, address, and invoice number (found at the top of each invoice) within 30 days of receipt. We will then email you a Return Authorization Number and instructions on how and where to send your return. We ship orders from multiple locations, and returns are not always sent to the location from where your order was shipped. Sending your return to an address other than the one we instruct you to may result in a reduced credit. To prevent this, we ask that you contact us before sending any item back to us. We do not accept returns without an R.A.# on the outside of the carton. Please be sure your item is in new and unused condition, and to pack it in its original box.
  
  Upon receipt of your return, we can issue an exchange, replacement, store credit (which automatically gets applied to your next order) or send you a refund. Returns are usually processed within 4-5 days of receipt, and refunds to your credit card take 10-14 business days after your return is processed, and refund checks are mailed within 2 weeks. Refunds are issued in the same manner as original payment. Credit card companies vary in their processes of posting refunds back to your account. If merchandise or gift certificates were used as a form of payment, we'll reissue those to you upon resolving your return. Shipping charges are not refundable.
  
  Returns may be subject to a 10% restocking charge, and some products such as liquids, supplements, lotions, oils, printed and recorded material are not returnable if the seal or wrap is broken. Personal products such as wraps, mattresses, pillows, items that come in contact with your body (skin, head, etc), and products that use water are not returnable for sanitary hygienic reasons, unless defective, and then they will be replaced under warranty. We are unable to accept returns of watches or other jewelry items that have signs of wear (including watch bands), resized, damaged, or otherwise altered. Watches are covered by a 14 day return policy. All jewelry and watches must be returned in new, unworn condition, and will undergo quality checks. When handling and wearing fine jewelry and personal effects like watches, rings, bracelets, and medallions, it is important to exercise care to optimize their useful life. It is important to properly size items to the individual to ensure correct fit and minimal damage when putting the item on or taking it off. For example, using a small bracelet for a larger person will result in the need to constantly open or flex the bracelet when putting it on or taking it off. Excessive bending and flexing may harden the material and decrease its useful life. Like other products, customer abuse or excessive manipulation, changing of shape or using it for other than its intended purpose can damage or destroy the item. Customer abuse is not covered by product warranty or our returns policy. The other few products that are not returnable are described in the product description. Please contact us immediately upon receipt if your product is damaged or defective, and we’ll replace it promptly.
  
  All returns must be in like new condition, in original packaging, with instructions and accessories. Items returned in less than new condition, incomplete, or received by us after 30 days may be subject to additional restocking charges, or may not be accepted. We reserve the right to refuse to issue credit for any item that has been used, misused or damaged. You may send your return to us via any shipping carrier you'd like, but ensuring that the item is delivered to us is your responsibility. Re-shipping charges (for exchanges) will be charged to the payment method on file from the original order. If you return any items from an order that received Free Shipping or discount, the original shipping amount associated with the returned item(s) may be deducted from the refund amount (the amount that would have been charged if you were billed for shipping). The amount of the discount is deducted as well.
  
  Our liability is limited to the replacement cost of the product you purchased from us and the ultimate decision regarding accepting returns is based on our sole discretion. We only accept returns from customers in the United States.
  
  
  
  

  Sales Tax:

  We are required to collect sales tax for all shipments to addresses in California. The rate is based on the current sales tax rate for Los Angeles County, where we're located.
  
  

  New Products:

  If you are a manufacturer of a product that you feel fits into our product line, we want to hear from you! Please Contact Us and select "New Product Submission" from the pull-down list and submit. We'll send an immediate reply with all the information you'll need. You must be the source of the product ... we don't deal with resellers or multi-level products.
  
  

  Wholesale Ordering:

  At this time, we don't sell wholesale, but if you're interested in multiple quantities of the same item (usually 5 or more of the same item) please Contact Us for special pricing.
  
  

  Public Institutions:

  We accept orders from public and educational institutions (schools, libraries, health-care facilities, government / military agencies, etc.) Minimum order for Net 30 billing is $200 of merchandise, and a Purchase Order on your letterhead or official PO form must be faxed to (818) 532-1775. We cannot accept these orders online or by phone. All orders subject to approval.
  
  

  Affiliate Program:

  At this time, we are studying the interest to see if there is enough to bring back our affiliate program. Please click here to send us an email if you would like to be notified if we reinstate our affiliate program.
  
  

  Retail Store:

  We have an online store only and do not have a retail store. Unfortunately we are not able to accommodate browsing, buying, or picking up orders from our warehouse.
  
  

  Catalog Mailing List:

  We care about the environment, preserving our natural resources, and helping to eliminate mailbox clutter. If you've received our printed catalog and wish to be removed from our list, please visit CatalogChoice.org, a free service that lets you manage subscriptions for paper catalogs you receive. We share their mission, which is to reduce the number of repeat and unsolicited catalog mailings, and to promote the adoption of sustainable industry best practices. Consumers can indicate which catalogs they no longer wish to receive, and businesses can receive a list of consumers no longer wanting to receive their catalogs. It's a "win-win" for everyone!
  
  
  
  Join us in our effort to recycle catalogs.